3.6 Your client is a victim of violence

Violence can happen in any relationship. For example, between spouses, roommates, coworkers, family members, and more.

Information to collect from your client:

• What happened? Do they feel unsafe? Were the police involved?
• What kind of support do they need? For example, medical, psychological, emotional, financial, etc. 
• What do they want to do about the situation? (Remember, your client almost always has a choice in how they want to respond. The exception is where the police decide to press charges.)

Potential legal issues:

• Protection orders -- A person who experiences violence can ask the court to order the abuser to stay away from them and their children.
• Criminal charges -- The police may charge a person who committed violence. People who experienced violence can get help with housing, keeping the abuser away, and more. People who committed violence should get legal advice about the charges.
• Immigration issues -- Criminal charges can impact a person’s immigration status, including being deported.

Helpful links:

• Free legal information from CPLEA about abuse and the law in Alberta
• LawNow article on the inadmissibility and deportation of permanent residents in Canada
• Victim Services Units – police and community agencies that support victims of crime
• 211 Alberta – call, text, or chat online to connect with local supports

TIP As a justice navigator, being trauma-informed allows you to help your client without adding to their trauma. Learn to recognize the signs and symptoms of trauma and build this knowledge into your processes and practices.